{"id":59160,"date":"2024-06-09T15:36:21","date_gmt":"2024-06-09T13:36:21","guid":{"rendered":"https:\/\/tds.stage.public.triboo.it\/resi\/"},"modified":"2024-06-19T00:13:27","modified_gmt":"2024-06-18T22:13:27","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/tds.st.triboo.dev\/en\/returns-and-refunds\/","title":{"rendered":"Returns and refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"59160\" class=\"elementor elementor-59160 elementor-55988\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e36e31 e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-parent\" data-id=\"7e36e31\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-993cb71 e-con-full e-flex e-con e-child\" data-id=\"993cb71\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5576f8 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-n-accordion\" data-id=\"e5576f8\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2400\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2400\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\">  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"26\" viewBox=\"0 0 27 26\" fill=\"none\"><path d=\"M3.167 17.728 13.759 7.135l10.593 10.593\" stroke=\"#000\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"26\" viewBox=\"0 0 28 26\" fill=\"none\"><path d=\"M24.389 7.153 13.796 17.746 3.203 7.152\" stroke=\"#000\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2400\" class=\"elementor-element elementor-element-4a97d50 e-con-full e-flex e-con e-child\" data-id=\"4a97d50\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2400\" class=\"elementor-element elementor-element-7ed61b2 e-flex e-con-boxed e-con e-child\" data-id=\"7ed61b2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-879df37 elementor-widget elementor-widget-button\" data-id=\"879df37\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tds.st.triboo.dev\/en\/delivery\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Delivery<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50d3b56 elementor-widget elementor-widget-button\" data-id=\"50d3b56\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tds.st.triboo.dev\/en\/returns-and-refunds\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Returns and refunds<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0420d1 elementor-widget elementor-widget-button\" data-id=\"b0420d1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tds.st.triboo.dev\/en\/payment-options\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Payment options<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cc7e2e elementor-widget elementor-widget-button\" data-id=\"4cc7e2e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tds.st.triboo.dev\/en\/general-terms-and-conditions-of-sale\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">General Terms and Conditions of Sale<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da10cde legal-page e-flex e-con-boxed e-con e-parent\" data-id=\"da10cde\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3da1e8 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"c3da1e8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">E-commerce Customer Service<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8264f4d e-con-full e-flex e-con e-child\" data-id=\"8264f4d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9cd7f21 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"9cd7f21\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2aeb4a sidebar-menu hide-last-menu elementor-widget elementor-widget-wp-widget-nav_menu\" data-id=\"a2aeb4a\" data-element_type=\"widget\" data-widget_type=\"wp-widget-nav_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"menu-footer-servizio-clienti-en-container\"><ul id=\"menu-footer-servizio-clienti-en\" class=\"menu\"><li id=\"menu-item-59572\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-59572\"><a href=\"https:\/\/tds.st.triboo.dev\/en\/delivery\/\">Delivery<\/a><\/li>\n<li id=\"menu-item-59367\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-59367\"><a href=\"https:\/\/tds.st.triboo.dev\/en\/returns-and-refunds\/\">Returns and refunds<\/a><\/li>\n<li id=\"menu-item-59574\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-59574\"><a href=\"https:\/\/tds.st.triboo.dev\/en\/payment-options\/\">Payment Options<\/a><\/li>\n<li id=\"menu-item-59573\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-59573\"><a href=\"https:\/\/tds.st.triboo.dev\/en\/general-terms-and-conditions-of-sale\/\">General Terms and Conditions of Sale<\/a><\/li>\n<li id=\"menu-item-59419\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-59419\"><a href=\"https:\/\/tds.stage.public.triboo.it\/en\/my-account\/edit-my-account\/\" target=\"_blank\" rel=\"noopener\">Personal area<\/a><\/li>\n<\/ul><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a2a45f e-con-full content-right-page e-flex e-con e-child\" data-id=\"8a2a45f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a439f96 elementor-widget elementor-widget-heading\" data-id=\"a439f96\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Refunds<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a787765 standard-text elementor-widget elementor-widget-text-editor\" data-id=\"a787765\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can return your order within 14 days of delivery by filling out the form below.<br \/>Once the goods reach our warehouse they will be examined and the refund procedure will take place.<\/p><p>If you need help call us from Mon to Sun from 9am to 5pm at (+39) 0309196351<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c90ff6 elementor-widget elementor-widget-heading\" data-id=\"6c90ff6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">FILL IN THE FORM TO REQUEST A RETURN<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-899fc30 static-form elementor-widget elementor-widget-wpforms\" data-id=\"899fc30\" data-element_type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div 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required><\/textarea><\/div><div id=\"wpforms-59557-field_9-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"9\"><fieldset><legend class=\"wpforms-field-label wpforms-label-hide\" aria-hidden=\"false\">Privacy policy <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-59557-field_9\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-59557-field_9_1\" name=\"wpforms[fields][9][]\" value=\"I have read the &lt;a target=&quot;_blank&quot; href=&quot;https:\/\/tds.stage.public.triboo.it\/en\/privacy-policy\/&quot;&gt;privacy policy&lt;\/a&gt; and consent to the processing of my personal data *\" aria-errormessage=\"wpforms-59557-field_9_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-59557-field_9_1\">I have read the <a target=\"_blank\" href=\"https:\/\/tds.stage.public.triboo.it\/en\/privacy-policy\/\" rel=\"noopener\">privacy policy<\/a> and consent to the processing of my personal data *<\/label><\/li><\/ul><\/fieldset><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"59557\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/tds.st.triboo.dev\/en\/wp-json\/wp\/v2\/pages\/59160\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-59557\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"send request\" aria-live=\"assertive\" value=\"wpforms-submit\">send request<\/button><img decoding=\"async\" src=\"https:\/\/tds.st.triboo.dev\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d6e3e5 custom-accordion elementor-widget elementor-widget-n-accordion\" data-id=\"8d6e3e5\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1480\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1480\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I return the goods sent? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"26\" viewBox=\"0 0 27 26\" fill=\"none\"><path d=\"M3.167 17.728 13.759 7.135l10.593 10.593\" stroke=\"#000\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"26\" viewBox=\"0 0 28 26\" fill=\"none\"><path d=\"M24.389 7.153 13.796 17.746 3.203 7.152\" stroke=\"#000\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1480\" class=\"elementor-element elementor-element-bf71d2c e-con-full e-flex e-con e-child\" data-id=\"bf71d2c\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1480\" class=\"elementor-element elementor-element-c0c89de e-flex e-con-boxed e-con e-child\" data-id=\"c0c89de\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa182fd elementor-widget elementor-widget-text-editor\" data-id=\"fa182fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAccording to Articles 52 et seq. of the Consumer Code, the user who is a consumer has the right to withdraw from the contract for the purchase of the Product without having to provide any reason and without having to incur any costs other than those provided for in Articles 13.6 and 13.9 below, within a period of 14 calendar days (&#8220;Withdrawal Period&#8221;). The Withdrawal Period expires after 14 days.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1481\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1481\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I return a single item even if it is part of a kit? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"26\" viewBox=\"0 0 27 26\" fill=\"none\"><path d=\"M3.167 17.728 13.759 7.135l10.593 10.593\" stroke=\"#000\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"26\" viewBox=\"0 0 28 26\" fill=\"none\"><path d=\"M24.389 7.153 13.796 17.746 3.203 7.152\" stroke=\"#000\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1481\" class=\"elementor-element elementor-element-e0e86da e-con-full e-flex e-con e-child\" data-id=\"e0e86da\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1481\" class=\"elementor-element elementor-element-357b791 e-flex e-con-boxed e-con e-child\" data-id=\"357b791\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-043440c elementor-widget elementor-widget-text-editor\" data-id=\"043440c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tPlease note that if the order is for a kit of pieces (&#8220;Kit&#8221;) or a boxed set containing several pieces (&#8220;Boxed Set&#8221;), the Product consists of the Kit and\/or the Boxed Set as a whole, as the Kit or Boxed Set packaging contains information required by law, such as the lot number and the INCI (INCI means &#8220;International Nomenclature of Cosmetic Ingredients&#8221;, i.e. the indication of the product&#8217;s ingredients). This means that the right of withdrawal may only be exercised to the entire Kit and\/or Box and not in relation to individual pieces contained therein.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1482\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1482\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What does the return procedure consist of? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"26\" viewBox=\"0 0 27 26\" fill=\"none\"><path d=\"M3.167 17.728 13.759 7.135l10.593 10.593\" stroke=\"#000\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"26\" viewBox=\"0 0 28 26\" fill=\"none\"><path d=\"M24.389 7.153 13.796 17.746 3.203 7.152\" stroke=\"#000\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1482\" class=\"elementor-element elementor-element-d5536d1 e-con-full e-flex e-con e-child\" data-id=\"d5536d1\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1482\" class=\"elementor-element elementor-element-c035a3a e-flex e-con-boxed e-con e-child\" data-id=\"c035a3a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbbed3e elementor-widget elementor-widget-text-editor\" data-id=\"cbbed3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tTo exercise your right of withdrawal, you must use the standard withdrawal form (&#8220;Withdrawal Form&#8221;) made available to you on the Website at the link and attached to the order confirmation e-mail. Alternatively, you may send a registered letter to the address Terme di Sirmione S.p.A. Piazza Virgilio, 1 &#8211; 25019 Colombare di Sirmione (BS) to the attention of the Products Office, indicating your personal details, the number and date of the order, as well as an indication of the products subject to withdrawal and stating as the subject: &#8220;withdrawal order n&#8230;. &#8211; of dd\/mm\/yy&#8221;.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1483\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1483\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> After how long will I receive my refund? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"26\" viewBox=\"0 0 27 26\" fill=\"none\"><path d=\"M3.167 17.728 13.759 7.135l10.593 10.593\" stroke=\"#000\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"26\" viewBox=\"0 0 28 26\" fill=\"none\"><path d=\"M24.389 7.153 13.796 17.746 3.203 7.152\" stroke=\"#000\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1483\" class=\"elementor-element elementor-element-a5ff272 e-flex e-con-boxed e-con e-child\" data-id=\"a5ff272\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1483\" class=\"elementor-element elementor-element-dbf1884 e-flex e-con-boxed e-con e-child\" data-id=\"dbf1884\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a28ce4 elementor-widget elementor-widget-text-editor\" data-id=\"0a28ce4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tFollowing receipt of the return form, we will organise the pick-up of the product. Once the goods have been returned to our warehouse and their condition has been checked, a refund will be made. The timeframe for crediting the spent amount varies depending on the circuit used for payment.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Delivery Returns and refunds Payment options General Terms and Conditions of Sale Delivery Returns and refunds Payment options General Terms and Conditions of Sale E-commerce Customer Service Returns &#038; Refunds You can return your order within 14 days of delivery by filling out the form below.Once the goods reach our warehouse they will be examined [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-59160","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tds.st.triboo.dev\/en\/wp-json\/wp\/v2\/pages\/59160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tds.st.triboo.dev\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tds.st.triboo.dev\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tds.st.triboo.dev\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tds.st.triboo.dev\/en\/wp-json\/wp\/v2\/comments?post=59160"}],"version-history":[{"count":32,"href":"https:\/\/tds.st.triboo.dev\/en\/wp-json\/wp\/v2\/pages\/59160\/revisions"}],"predecessor-version":[{"id":60078,"href":"https:\/\/tds.st.triboo.dev\/en\/wp-json\/wp\/v2\/pages\/59160\/revisions\/60078"}],"wp:attachment":[{"href":"https:\/\/tds.st.triboo.dev\/en\/wp-json\/wp\/v2\/media?parent=59160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}